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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Shredded Chrome Customs

October 5, 2026

5 out of 5 rating by Shredded Chrome Customs
"I contacted Chris's office to update or make a change to my policy. Upon speaking first with Tracy she was very friendly and kind and a few minutes later I got a call from Howie. After spending a few minutes on the phone with Howie he was able to update all of my policies and include a policy I had with another carrier. On top of all of that they combined all of my stuff and saved me money. Now you can't ask for more than that. Chris and all of his associates have always treated me very well and did a great job especially today the proof is in the pudding I got better coverage for the vehicles that I needed to have them on and reduced coverage on vehicles that I didn't
All of that being said I got better coverage with one carrier and they save me almost $150 per year. I'll take that as a win! Chris and his team have always gone above and beyond to take care of me and I've been with them for the better part of almost 3 years now. I highly recommend them for any and all your insurance needs"
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Jeremiah Vargas

September 23, 2026

5 out of 5 rating by Jeremiah Vargas
"Chris and Joshua were great! They made the whole process super easy and stress free. Couldn’t recommend them more."
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Ali Agha Samadi

September 10, 2026

5 out of 5 rating by Ali Agha Samadi
"Josh was so friendly and helpful. I have been a customer with statefarm for several years now and I have found them helpful and the right choice for my auto insurance."
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Adam Houde

August 25, 2026

5 out of 5 rating by Adam Houde
"Good old fashioned service.."
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Ruby Cactus

August 20, 2026

1 out of 5 rating by Ruby Cactus
"Will never deal with these people again they made unauthorized changes to my policy and then expect me to pay for their mistakes I will be canceling my coverage with them tomorrow."
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Nathan Young

August 14, 2026

5 out of 5 rating by Nathan Young
"I had a great experience working with Howie Kane. Howie was professional, knowledgeable, responsive, and made everything easy from start to finish. I really appreciate the excellent service and would definitely recommend Howie to anyone looking for someone who truly takes care of their customers."
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Brian Hoppe

August 14, 2026

5 out of 5 rating by Brian Hoppe
"I had a great experience with Chris’s team and Howie put together a full portfolio of insurance that was very competitively priced. I didn’t expect their rates to be as affordable as they are and I’m glad I switched to them. Having a local team is also a really nice departure from the 800# insurance companies I’m used to."
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Naser H

August 13, 2026

5 out of 5 rating by Naser H
"Joshua B. Helped me over the phone & answered all my questions that I had. I would recommend to family & friends. Great service"
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Jim Burns

August 5, 2026

5 out of 5 rating by Jim Burns
"Joshua was very helpful!"
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James Goettel

July 24, 2026

5 out of 5 rating by James Goettel
"Chris and his team are the most friendly and helpful people I have ever dealt with. Very fast and courteous and efficient. Always easy to talk to and get help. So thank you"
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D Thompson

July 8, 2026

5 out of 5 rating by D Thompson
"Being somewhat overwhelmed by the paperwork I received from State Farm regarding changes in my auto policy. Joshua did an excellent job of explaining the changes in my policy, at a level I understood. He also walked me through the process of signing the required forms using DocuSign."
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Nathan

July 4, 2026

5 out of 5 rating by Nathan
"This Gentleman here is awesome first time dealing with car insurance and he walked me all the way through if you ever need a car insurance guy he's the man to see he takes his time and patience to make your on the right track"
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Lindsey Riccardi

July 2, 2026

5 out of 5 rating by Lindsey Riccardi
"I have had the same reps with State Farm for around 15 years, wow I didnt realize it was that long. They always look out for my best interest and so helpful. I really appreciate it"
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King's Chariot

July 2, 2026

5 out of 5 rating by King's Chariot
"Howie at this branch has handled my cars. I change cars alot and have different types of policies. Howies been great at taking care of my policy and keeping this in order for me"
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Bob Cumming

July 2, 2026

5 out of 5 rating by Bob Cumming
"My agent, Joshua, was so good, there’s no words that can explain. Patience, honesty, and fast service, along with an easygoing attitude should sum it up!"
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Caleaya Miller

June 25, 2026

5 out of 5 rating by Caleaya Miller
"He was wonderful and solved a problem that I had very efficiently."
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LaMinda Sanders

June 17, 2026

5 out of 5 rating by LaMinda Sanders
"Joshua was great he made sure I got the best rates to fit my needs for both of my cars and im paying less and got more for the price thank you Joshua im glad I got a chance to talk to you"
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Manjula Kumari

June 12, 2026

5 out of 5 rating by Manjula Kumari
"Joshua amazed me with the way he made me spare my time from my super busy workday. Very patient and knowledgeable. Pleasure working with you."
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David Murphy

June 4, 2026

5 out of 5 rating by David Murphy
"Josh made it simple and quick to sign up and saved me a lot of money"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Chris Bedford’s Team. "
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dina Neyazi

June 2, 2026

5 out of 5 rating by dina Neyazi
"I love it the best personality And help us too much thank you so much for everything

jashua"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Jacksonville to know that you had such a wonderful experience with us here on State Farm Agent Chris Bedford’s Team."
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Cheri Brill

June 2, 2026

5 out of 5 rating by Cheri Brill
"Josh is super easy to work with, he made switching to Stare Farm seamless and stress free. Thank you!"
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R T

May 29, 2026

5 out of 5 rating by R T
"Joshua was so helpful with getting me a discounted policy! Thanks so much!"
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Craig Slister

May 29, 2026

5 out of 5 rating by Craig Slister
"Always promt to respond to questions"
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Lori Jaden

May 27, 2026

5 out of 5 rating by Lori Jaden
"Howie was great!"
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Mackenzie Meyer

May 27, 2026

5 out of 5 rating by Mackenzie Meyer
"Made switching from allstate seamless!!"